IT Manager
at Mouchel in Abu Dhabi - United Arab Emirates
This position works closely with all staff in the organisation to develop and implement IT strategies to meet
Immediate and long-term business objectives. The position also provides desktop support to all staff in the
Organisation for a diverse range of systems and applications.
PRINCIPAL ACCOUNTABILITIES:
• Identify and resolve problems related to network infrastructure, hardware components, operating systems, and business software and office productivity applications.
• Ensure integrity of records management system.
• Ensure integrity of financial system.
• Assist in the development and enhancement of Information Systems policies and procedural manuals.
• Supervise preventative maintenance programs and system upgrades.
• Ensure integrity of databases is maintained.
• Maintain regular housekeeping procedures, including data backup.
• Analyse the information needs of the organisation and develop technological solutions to satisfy those needs.
• Manage the distribution and retention of data on various storage devices.
• Provide assistance in testing new equipment and systems.
• Provide training in systems use and access.
• Continuously monitor and maintain system access and security.
• Determine current and future information system needs by consulting with people at all levels
• Prepare systems cost estimates and cost-benefit analyses.
• Manage implementation of new information systems.
• Provide advice to senior management on IT issues and planning.
• Implement and facilitate the achievement of outcomes in accordance with management practice including financial/human resource delegations and relevant legislation.
• This position works collaboratively with key stakeholders to achieve required outcomes within established practices and guidelines. This position acts as a point of reference providing expert advice on IT systems implementation, maintenance, planning, industry trends and provides recommendations on system infrastructure.
• This position makes decisions on expenditure within delegation and provides advice to senior management on expenditure beyond delegation.
Desired Candidate Profile
QUALIFICATIONS:
• Possess a relevant degree in Information Technology with relevant related experience in a similar organisation.
KNOWLEDGE/EXPERIENCE:
• Strong IT strategic focus.
• Proven track record in IT project management.
• Knowledge and skills in package evaluation, vendor/contractor management and process re-engineering.
• Strong user focus and genuine desire to assist.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Good communication skills.
• Excellent project management and organisational skills, and ability to manage varied and conflicting demands to agreed standards and timelines.
• "Can do" attitude when handling complex situations.
• Results oriented and strong analysis and problem solving skills.
TECHNICAL SKILLS/ABILITIES:
• Database admininstration and replication.
• MSCE CCNA CCNP ITIL Foundations.
• MS Exchange 2007.
• HP Insight.
• Altirus RDP.
• Symantec BE12x.
• SQL, (MSSQL, Firebird, Interbase and Informix.
• UNIX, FreeBSD, Linux (Redhat).
• Squid (Proxy Cache).
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